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Privacy Policy

 

This privacy policy sets out how First Response uses and protects any information that you give First Response  when you book a course using this website.

First response is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. First Response may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

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What we collect

We may collect the following information:

  • name and job title

  • contact information including email address, telephone numbers.

  • demographic information such as invoicing address, postcode, venue details.

  • other information relevant to customer service, preferences or surveys and/or offers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional email about special offers or information which you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes

  • We may contact you by email, telephone or mail.

We may use the information to improve our website according to client needs.

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Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

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Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following way:  if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at the address below.
 

We will not sell, distribute or lease your personal information to third parties unless we are required by law. You may request details of personal information held under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you or if you believe that the information we are holding on you is incorrect or incomplete, please write to us at:

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First Response

14 Dominica Court

Eastbourne

BN23 5TR

 

We will correct any information found to be incorrect.

 

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